PERSONAL DATA PROTECTION – PDPA 2010

918kissed Privacy Policy – Protecting the Data of Malaysian Players is Our Priority

At 918kissed, your privacy is more than a legal obligation – it is a genuine commitment. This document transparently explains how we collect, use, store, and protect your personal information.

Last updated: 1 January 2026 PDPA 2010 Compliant 256-bit SSL
Malaysia PDPA 2010
918kissed Privacy Commitment
Your data is never sold to any third party. Every transaction is protected by 256-bit SSL encryption.

How 918kissed Protects Your Data

Six layers of privacy protection we practise every day

256-bit SSL Encryption

All data transmitted between your device and 918kissed servers is encrypted using 256-bit SSL/TLS — the same standard used by Malaysian banking institutions. No third party can intercept your information.

Secure Data Storage

Your personal data is stored on servers protected by layered access controls. Only authorised personnel may access this data, and every access is recorded in a strict audit log for security purposes.

No Data Sales to Third Parties

918kissed has never sold, rented, or traded your personal data to any third party for marketing or commercial purposes, and never will. Your data belongs to you — we are merely its custodian.

PDPA 2010 Compliance

All data management practices at 918kissed are in full compliance with the Malaysian Personal Data Protection Act 2010 (PDPA 2010). You have the right to access, correct, and request deletion of your personal data.

Data Minimisation Principle

918kissed only collects data that is strictly necessary for the stated purposes. We do not collect irrelevant information. Every piece of data collected has a clearly defined purpose and a set retention period.

Data Breach Notification

In the event of a security incident involving your data, 918kissed is committed to notifying you within a reasonable timeframe and taking immediate steps to contain the damage and protect your interests.

Personal Data Lifecycle at 918kissed

From collection to deletion – we manage your data responsibly

You Provide the Data
SSL Encryption
Stored Securely
Processed Only as Necessary
Deleted When No Longer Needed
Our Privacy Commitment: This Privacy Policy describes the data management practices of 918kissed that complies with the Malaysian Personal Data Protection Act 2010 (PDPA). By using our platform, you agree to the terms of this Privacy Policy.

1Introduction & Scope of Privacy Policy

918kissed ("we", "the Company") and our commitment to protecting the privacy and security of the personal information of all users on our platform at 918kissed.biz. This Privacy Policy outlines the types of data we collect, how that data is used, and the measures we take to keep your data secure.

This Policy applies to all users who access or use the 918kissed, including website visitors, registered members, and active players. It covers all interaction channels — website, mobile app (where applicable), email, live chat, and other written communications.

By registering an account or continuing to use our services 918kissed, you confirm your consent to the collection and use of your personal data as described in this Privacy Policy. If you do not agree, please discontinue use of our platform and contact us to request deletion of your data.

2Types of Personal Data We Collect

918kissed collects only the minimum personal data required to provide our services. The data collected falls under the following categories:

Data Category Example Information Required?
Identity Information Full name, identity card number (MyKad), date of birth Yes (KYC)
Contact Information Malaysian phone number, email address, residential address Yes
Financial Information Payment methods (TNG/GrabPay/DuitNow/FPX), transaction records Yes
Game Data Betting history, winnings, game preferences (slots, baccarat, etc.) Automatic
Technical Data IP address, device type, web browser, access time logs Automatic
Communication Data Live chat records, support emails, WhatsApp logs (where applicable) Situation-dependent
Data Minimisation Principle: 918kissed only collects data that is strictly necessary for the stated purposes. We do not collect sensitive information such as health data or religious beliefs unless required by law.

3How We Collect Your Personal Data

918kissed collects your personal data through several different methods:

3.1 Direct Collection

Data is collected directly when you:

  • Completing the 918kissed account registration form.
  • Completing the identity verification (KYC) process.
  • Making a deposit using Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX (Maybank2u, CIMB Clicks).
  • Contacting customer support via live chat, email, or WhatsApp.
  • Filling in an enquiry or complaint form.

3.2 Automatic Collection

Some data is collected automatically as you use our platform, including log data, cookies, and device information. Please refer to Section 6 for more details on cookies.

3.3 Third-Party Sources

In certain circumstances, 918kissed may receive data from payment service providers (to verify transactions) or from legitimate identity verification agencies in Malaysia, strictly for KYC and fraud prevention purposes.

4Purpose of Personal Data Use

Personal data collected by 918kissed used for the following legitimate and explicitly stated purposes:

  • Account Management: Registering and maintaining user accounts, including identity verification and KYC processes.
  • Service Provision: Gives you access to all games on 918kissed – slots, baccarat, roulette, poker, football, table games, and more.
  • Financial Processing: Processing deposits and withdrawals through registered Malaysian payment methods.
  • Fraud Prevention & AML: Detecting and preventing fraudulent activity, money laundering, and unlawful use of the platform.
  • Customer Support: Providing assistance and resolving your complaints or enquiries.
  • Service Communications: Sending important notifications related to your account, transactions, and changes to our terms.
  • Platform Improvements: Analysing usage patterns (on an anonymised basis) to improve the user experience.
  • Legal Compliance: Fulfilling relevant Malaysian legal reporting and compliance obligations.
Marketing Consent: 918kissed will only send you marketing communications (promotions, new bonuses) if you have given explicit consent at the time of or after registration. You may withdraw this consent at any time.

5Data Sharing with Third Parties

918kissed does not sell, rent, or trade your personal data to any third party. However, in the following limited and controlled circumstances, data may be shared:

5.1 Trusted Service Providers

918kissed works with vetted and approved service providers for the following purposes, all of whom are bound by strict confidentiality agreements:

  • Malaysian payment gateway providers (for processing deposits/withdrawals via TNG, GrabPay, DuitNow, FPX, etc.).
  • Casino game providers (Pragmatic Play, PG Soft, etc.) that require minimal data to deliver their games.
  • Cloud and hosting service providers that operate our platform's infrastructure.
  • Web analytics service providers (aggregated, anonymised data only).

5.2 Legal Requirements

918kissed may be required to disclose your personal data to the relevant Malaysian authorities (such as Bank Negara Malaysia, the police, or the courts) if lawfully requested through proper legal process.

5.3 Business Upgrade or Acquisition

In the event of a merger, acquisition, or sale of 918kissed assets, user data may be transferred to the receiving entity, subject to advance notice to users and equivalent data protection conditions.

6Cookies & Tracking Technologies

6.1 What Are Cookies?

Cookies are small text files stored on your device by your web browser when you visit the 918kissed website. They help us recognise you on return visits and deliver a more personalised, seamless experience.

6.2 Types of Cookies We Use

  • Essential Cookies: Required for core platform functionality — login, session security, and language preferences. Cannot be disabled.
  • Performance Cookies: Collects anonymous data on how you use the platform to help us improve it.
  • Functional Cookies: Remembering your preferences such as favourite games or display settings.

6.3 Managing Cookies

You can manage and delete cookies through your web browser settings. However, disabling essential cookies may affect platform functionality. 918kissed. Major browsers such as Chrome, Firefox, and Safari provide options to manage cookies within their respective privacy settings.

7Data Security Measures

918kissed implements various technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction:

  • Data-in-Transit Encryption: All communications between your device and 918kissed servers are secured using 256-bit TLS/SSL encryption.
  • Encryption of Data at Rest: Sensitive data such as passwords and payment information is encrypted using strong hashing algorithms before being stored.
  • Layered Access Controls: Access to users' personal data is restricted solely to staff with a legitimate business need.
  • Two-Factor Authentication (2FA): 918kissed's internal systems require 2FA for all staff accessing user data.
  • Regular Security Testing: Our platform undergoes regular penetration testing conducted by independent security experts.
  • 24/7 Monitoring: An automated monitoring system continuously detects suspicious activity across user accounts and server infrastructure.
Security Limitations: While 918kissed takes all reasonable steps to protect your data, no security system is infallible. We cannot guarantee absolute security under all circumstances. You are also responsible for keeping your password and devices secure.

8Data Retention & Deletion

918kissed retains your personal data only for as long as necessary for the stated purposes or as required by Malaysian law:

  • Active Account Data: Retained for as long as your account remains active and for a reasonable period following account closure.
  • Financial & Transaction Records: Retained for a minimum of 7 years in accordance with Malaysian legal and tax requirements.
  • KYC Records: Retained for a minimum of 5 years after account closure, in accordance with Malaysia's AML requirements.
  • Support Communication Logs: Retained for 2 years for dispute resolution purposes.
  • Session Cookie Data: Automatically deleted when the session ends or when you close your browser.

Once the retention period has lapsed or upon your request (subject to legal requirements), your personal data will be securely deleted or anonymised.

9Your Rights Under PDPA 2010

As a data subject, you have the following rights under the Personal Data Protection Act 2010 (Malaysia):

Right of Access
Request a copy of the personal data we hold about you.
Right to Rectification
Request correction of any inaccurate or incomplete data.
Right to Erasure
Request erasure of your data (subject to legal retention requirements).
Right to Withdraw Consent
Withdraw consent for data processing for marketing purposes.
Right to Object
Object to the processing of your data under certain circumstances.
Right to Data Portability
Receiving your data in a machine-readable format.

To exercise any of the above rights, please submit a written request to support@918kissed.biz. We will process your request within 21 working days. Some requests may require additional identity verification.

10Children's Privacy

Platform 918kissed is strictly limited to individuals aged 18 years and above. We do not knowingly collect personal data from individuals under the age of 18.

Should we discover that data has been collected from a minor without our knowledge, we will take immediate steps to delete that data and close the associated account. Parents or guardians who suspect their child has registered an account at 918kissed are requested to contact us immediately at support@918kissed.biz.

11Links to Other Websites

Platform 918kissed may contain links to game provider websites or other third parties. This Privacy Policy applies solely to the 918kissed platform. We are not responsible for the privacy practices of any other website or application. We encourage you to read the privacy policy of any other website you visit.

12Privacy Policy Amendments

918kissed reserves the right to amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or technological developments. You will be notified of any material changes via email or in-platform notification at least 14 days before they take effect.

The latest version of the Privacy Policy will always be available on this page with a clear update date. Continued use of the 918kissed following the effective date of any amendment shall be deemed acceptance of the revised terms.

13Contact Our Privacy Officer

For any questions, concerns, or requests relating to this Privacy Policy or the management of your personal data, please contact our privacy team at 918kissed:

  • Privacy Email: support@918kissed.biz (please state "Privacy Enquiry" in the subject line)
  • Live Chat: Available 24/7 on the 918kissed platform
  • Response Time: Within 5 business days for general enquiries; 21 days for PDPA rights requests

If you are not satisfied with our response, you have the right to lodge a complaint with Malaysia Personal Data Protection Department through official government channels.

YOUR DATA IS SAFE WITH US

Play with Complete Confidence at 918kissed

Register for a 918kissed account today and enjoy the best casino gaming in Malaysia — slots, baccarat, roulette, poker, football, and more — backed by robust data protection.

Data protected by 256-bit SSL PDPA 2010 Compliant No data sales 18+ only
Player Privacy & Wellbeing – Two Core Commitments at 918kissed
Beyond protecting your data, we are equally committed to responsible entertainment. Counselling Hotline: 1800-88-8000
Responsible Gaming
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